Terms of Service

Welcome to Burnett's Nursery Goods. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.

Use of Our Website

Eligibility

You must be at least 18 years old to place an order on our website. By placing an order, you represent and warrant that you are at least 18 years old and legally capable of entering into binding contracts.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree to use our website only for lawful purposes. You will not:

• Use our website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, user accounts, or data.
• Interfere with the proper functioning of our website, including introducing viruses, malware, or harmful code.
• Use automated tools (bots, scrapers) to extract data from our website without our permission.
• Place fraudulent orders or use invalid payment methods.
• Impersonate another person or entity.

Products and Pricing

Product Information

We strive to display accurate product information, including descriptions, images, specifications, and prices. However, we do not warrant that product information is always accurate, complete, or current. Colors and details may vary slightly from what is displayed on your screen due to monitor settings and photography lighting.

Pricing

All prices are listed in U.S. dollars (USD) and include applicable taxes where required. We reserve the right to change prices at any time without notice. The price in effect at the time your order is placed is the price you will be charged. If a pricing error occurs, we reserve the right to cancel your order and notify you of the cancellation.

Product Availability

Product availability is subject to change. If an item you ordered is out of stock or discontinued, we will contact you to offer a replacement, alternative, or full refund.

Orders and Payment

Order Acceptance

When you place an order, you will receive an automated confirmation email. This email confirms that we have received your order, not that it has been accepted. We reserve the right to accept or decline any order at our discretion. If we decline your order, we will notify you and issue a full refund.

Payment

We accept major credit cards (Visa, Mastercard, American Express, Discover) through our secure checkout process. Payment must be received in full before your order is processed and shipped. All payments are processed through encrypted, PCI-compliant payment gateways.

Order Modifications

Orders can be modified or canceled within 24 hours of placement. Contact us as soon as possible at info@burnettsnursery.com or +1 (501) 833-2633. Once an order has been processed and shipped, it cannot be modified or canceled.

Shipping and Delivery

For detailed information about shipping times, carriers, tracking, and restrictions, please review our Shipping Policy. We offer free shipping on all orders within the contiguous 48 United States. Delivery times are estimates and are not guaranteed.

Returns and Refunds

For detailed information about our return process, conditions, and refund timelines, please review our Returns & Refunds Policy. We accept returns within 14 days of delivery, subject to the conditions outlined in that policy.

Warranties

All products sold by Burnett's Nursery Goods are covered by the manufacturer's warranty. Warranty periods and terms vary by product and brand. We facilitate warranty claims on your behalf but are not the warranty provider. For warranty service, contact us with your order number and a description of the issue.

To the extent permitted by law, all products are sold "as is" without any additional warranties beyond those provided by the manufacturer. We do not offer separate warranties or guarantees beyond what is stated in the product description or provided by the manufacturer.

Limitation of Liability

To the maximum extent permitted by law, Burnett's Nursery Goods shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or the purchase of our products. Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product(s) in question.

We are not liable for damages or injuries resulting from improper use, assembly, or maintenance of our products. Always read and follow the manufacturer's operator's manual and safety instructions before using any equipment.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Burnett's Nursery Goods or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website without our prior written permission.

Indemnification

You agree to indemnify and hold harmless Burnett's Nursery Goods, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, your violation of these Terms, or your violation of any rights of another party.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and shipping carriers. We are not responsible for the content, policies, or practices of these third-party sites. You access them at your own risk.

Disclaimer

Our website and products are provided on an "as is" and "as available" basis. We do not warrant that our website will be uninterrupted, error-free, or secure. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arkansas, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be resolved in the courts located in Pulaski County, Arkansas.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: info@burnettsnursery.com
• Phone: +1 (501) 833-2633
• Address: 9709 Warden Rd, Little Rock, AR 72227

Last updated: July 2025